FeltyNation LLC is a trusted provider for local tech help and AI consulting, offering transparent pricing and direct owner-led support. This guide examines their IT support pricing, AI consulting services, and media content management capabilities. It helps you determine if their remote and in-person services fit your specific needs in Evansville, Henderson, and beyond.
Company Overview and Service Area
FeltyNation LLC operates as a specialized technology and media firm. The company provides IT solutions, content creation, and AI know-how for both homes and businesses. The owner, Charles Felty, leads all client interactions directly. This ensures that the person you speak with is the same person performing the work. Such a direct model reduces communication gaps often found in larger agencies.
The service area is clearly defined for in-person visits. FeltyNation serves Evansville, Indiana, and Henderson, Kentucky, along with a radius of about 50 miles. For clients outside this zone, the company offers remote service anywhere. This hybrid approach allows local clients to receive hands-on hardware help while remote clients get efficient software support. The business operates Monday through Friday from 8:00 am to 5:00 pm Central Time.
Trust in a local tech provider often hinges on transparency. FeltyNation publishes its rates openly. This practice builds confidence before a client even books an appointment. The company emphasizes fair, upfront prices that are often lower than major national chains. This positioning appeals to cost-conscious consumers and small business owners seeking reliable, personal service.
IT Support Pricing and Packages
IT support pricing at FeltyNation is structured to accommodate both one-off fixes and ongoing maintenance. The company offers a range of fixed-price services for common issues. This clarity helps clients budget effectively without surprise fees. The pricing model distinguishes between remote and in-person work, reflecting the different resource requirements for each.
Fixed-Price IT Services
Security and Setup Services
Hourly Rates and Care Plans
AI Consulting Services and Training
AI consulting services at FeltyNation focus on practical integration and team enablement. The company helps businesses bring AI into their workflows. This includes training, workflow automation, and file cleanup. The goal is to reduce busywork and improve efficiency. Clients can start with a free 60-minute discovery call to assess their needs.
Training and Quick Starts
Training options vary by scope and format. An AI Quick Start session, which is a 90-minute one-on-one meeting, costs $149. Online team training for up to 12 people over two hours is $495. On-site team training is available for $1,195 for a half day or $2,295 for a full day. These sessions equip staff with the skills to use AI tools effectively. The pricing reflects the depth of instruction and the mode of delivery.
Workflow and Automation
Workflow reviews and automation builds address operational efficiency. A workflow review for up to 10 staff members costs $595. The AI Jumpstart package, which includes a workflow review plus online training, is $995. For larger businesses or custom automation builds, the company provides a quote after a free call. This approach ensures that complex projects are scoped accurately before work begins.
AI Support and Annotation
Media and Content Management
Media and content management services help businesses build and maintain their online presence. FeltyNation builds, refreshes, and runs social media and content for clients. The services are packaged into monthly plans that scale with business needs. This allows companies to start small and expand as their audience grows.
Monthly Content Plans
The Starter plan covers two platforms with three posts per week for $499 per month. The Growth plan includes three platforms, four posts per week, and two short videos per month for $699 per month. The Pro plan supports up to four platforms, five posts per week, and four short videos per month for $949 per month. These plans provide consistent content output without the overhead of hiring a full-time marketing team.
Setup and One-Off Services
Initial setup and one-off services are also available. Building a profile from scratch costs $399, but this fee is waived with a three-month commitment to any plan. A profile revamp is $149 per platform, or $299 for up to three platforms. A content audit and 30-day plan costs $199. One-off content pieces include graphic posts at $35, carousel posts at $65, short video edits at $85, and blog articles at $95. A pack of 10 graphic posts is available for $299.
Service Comparison and Value
Understanding the value of FeltyNation's services requires comparing different service tiers. The table below summarizes key offerings and their costs. This comparison helps clients identify the most suitable option for their budget and goals.
| Service Category | Specific Service | Price | Key Features |
|---|---|---|---|
| IT Support | Quick Remote Fix | $35 | One small issue, under 30 minutes |
| IT Support | Home Care Plan | $15/month | Unlimited quick remote help, quarterly tune-up, 15% discount |
| IT Support | Fix and Protect Bundle | $99 | Virus removal, tune-up, security setup |
| AI Consulting | AI Quick Start | $149 | 90-minute one-on-one session |
| AI Consulting | AI Support Plan | $395/month | Up to 5 hours of support per month |
| Media & Content | Starter Plan | $499/month | 2 platforms, 3 posts/week |
| Media & Content | Pro Plan | $949/month | Up to 4 platforms, 5 posts/week, 4 videos/month |
The pricing structure reflects a commitment to transparency. Clients can see exactly what they are paying for. This clarity is a significant advantage over providers with opaque billing models. The availability of both fixed-price and hourly options ensures flexibility for different project types.
Key Takeaways
- IT support pricing is transparent, with fixed rates for common issues and hourly rates for complex work.
- Monthly care plans for IT and AI provide predictable costs and ongoing support.
- AI consulting services include training, workflow reviews, and automation builds for business efficiency.
- Media and content management plans scale from two to four platforms, accommodating growth.
- In-person service is available in Evansville, IN, and Henderson, KY, with remote service offered nationwide.
- The company operates Monday to Friday, 8:00 am to 5:00 pm Central Time.
- Free discovery calls are available for both IT and AI services, allowing clients to assess needs before committing.
Frequently Asked Questions
What is the service area for in-person visits?
In-person service is available in Evansville, Indiana, and Henderson, Kentucky, and within about 50 miles of these locations. Travel fees apply for distances beyond 15 miles.
Do you offer remote IT support?
Yes, FeltyNation offers remote service anywhere. Remote help is billed at $55 per hour, and quick remote fixes are available for a flat $35 fee.
How much does AI team training cost?
Online team training for up to 12 people over two hours costs $495. On-site training is $1,195 for a half day and $2,295 for a full day.
Is there a monthly plan for IT support?
Yes, the Home Care plan is $15 per month for homes, and the Small Business Care plan is $25 per computer per month. These plans include regular tune-ups and discounts on other services.
What is included in the Fix and Protect bundle?
The Fix and Protect bundle includes virus removal, a tune-up, and security setup. It is priced at $99 and provides comprehensive protection for a single device.
Can I book a free consultation?
Yes, you can book a free 60-minute discovery call for both IT and AI services. This allows you to discuss your needs and receive a quote without any obligation.
What are the business hours?
FeltyNation operates Monday through Friday from 8:00 am to 5:00 pm Central Time. Appointments should be booked with at least 24 hours notice for cancellation or rescheduling.
How do I pay for services?
Payments can be made securely online via PayPal or card before the service. After payment, the company will contact you within one business day to schedule the appointment.
Conclusion
FeltyNation LLC stands out as a trusted provider for local tech help and AI consulting. The company combines transparent pricing, direct owner-led service, and a clear service area. Whether you need a quick computer fix, AI workflow automation, or consistent social media content, the services are structured to meet specific needs. The availability of remote support nationwide and in-person help in Evansville and Henderson makes it a versatile choice for many clients. To get started, you can book an appointment or contact the team for a free discovery call.